A天然气公司建立了一些服务制度，但有的制度执行不到位、流于形式，导致基

A natural gas company has established a number of system services, but some implementation of the system is not in place, a mere formality, leading to basic management work is not perfect. For example, customer information collection is the foundation of customer relationship management, its completeness, accuracy and timeliness of the updates directly affect service efficiency and service quality, customer service assessment indicators are the "customer information collection rate" of 95%

A natural gas company has established some service system, but some system implementation is not in place, flow in the form, resulting in the basic management is not perfect. For example, customer information collection is the basis of customer relationship management, its completeness, accuracy and timeliness of updates directly affect service efficiency and service quality, customer service department's assessment index is "customer information collection rate" reached 95%,

A natural gas company has established some service systems, but some systems are not implemented in place and only in form, resulting in incomplete basic management. For example, customer information collection is the basis of customer relationship management. Its integrity, accuracy and timeliness of updating directly affect service efficiency and quality. The assessment index of customer service department is that "customer information collection rate" reaches 95%,<br>