Service engineer will be responsibl

Service engineer will be responsible for meeting daily service repair needs and driving customer satisfaction through service excellence.Essential Responsibilities:Testing, troubleshooting, analyzing and repairing Varian X-Ray products.Maintaining tools and test equipment properly and ensuring they are calibrated.Administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.Maintaining daily communication with customers and colleagues to ensure resolution and proper follow-up, leading to customer satisfaction.Occasional customer visits to build and maintain customer relationshipsMay include training of customers on Varian’s X-Ray product.May take on additional responsibilities within local area as needed.Qualifications/Requirements:Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology, equivalent education or Associates Degree with 2 years’ experience servicing electronic equipment.Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.Experience troubleshooting and responding to customer concerns.Fluency (spoken and written) in English, possess intermediate math skills, fluent in computer skills.Experience working with SAP systems.Desired:Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand mannerMechanical, electrical engineering knowledgeExcellent oral and written communication skills.Knowledge of Varian products and servicesSkills:Good communication and interpersonal skillsAbility to work in a team environmentKnowledge/experience with hand and power toolsProblem solving and troubleshooting abilityAbility to read and understand mechanical and assembly drawingsKnowledge/experience with basic schematics