NBS GCR team supports only the users in GCR markets. Ideally the role HR-0044 shouldn’t have been assigned to the user in YO, YA & YR markets, which enable access to all markets.Also the role HR-0044 is already identified as an obsolete role as part of the H2R transformation. For supporting Waters, an updated HR-0044 variant C1 is already assigned under the market Y9 – NBS GCR. I have now removed the roles assigned under the markets YO, YA & YR, only in Clone environment. Please ask the user to test again and let us know the status.