You notice that for these questions, a lot more information is expected, not a simple “yes” or “no” response.When do you use probing questions? These questions are usually there to assist us in getting more information, more details, getting to the meat of the matter. Here are a few examples of probing questions:•Can you fill me in on the details?•Can you be more specific?•What happened then?•Can you give me an example of that?•How does this affect you?•What might cause that, do you think?•For instance / example?It is clear that questions are vital to effective communication and the more you exercise your ability to ask questions, the better the information you will gather. Open questions will generate more detailed responses than closed questions but both types of questions have its place in the communication process. While much is placed on the ability to send verbal signals in communication, listening also has a crucial role in communication.