Hello from Amazon Selling Partner Support,Thank you for your continued patience. The case will be resolved after transfer to related team.You don't need to reply.At this time I am working with our internal team to reach a resolution on your case.While I don’t currently have an update, I will follow up with you as soon as additional information is available.感谢您选择亚马逊作为您的销售平台!tengfei x.Amazon.co.jp 卖家支持