如果顾客收到damage的商品，首先客服必须先跟顾客索取订单编号。得到

If a customer receives a damaged product, the customer service must first ask the customer for the order number. After getting the order number, check when the product was signed in the system. If the deadline has not expired, ask the customer for a photo of the damaged product for verification. After the verification is completed, tell the customer whether the product can be refunded, and then open a work record, tag the relevant handlers, and transfer processing

If the customer receives a damage item, customer service must first ask the customer for the order number. After obtaining the order number, check in the system to see when the goods are signed, if not exceed the deadline, ask the customer for a photo verification of the damage goods. After verification, tell the customer whether the item can be refunded, and then open work record, tag-related handler, transfer processing.

If the customer receives the product from damage, the customer service must first ask the customer for the order number. After getting the order number, check when the goods are signed in the system. If the time limit is not exceeded, ask the customer for a photo of the damage product for verification. After verification, tell the customer whether the product can be refunded, and then open the work record and tag related processing personnel for transfer processing<br>