The progress and development of transportation technology has led to great changes in people's mode of travel, self-driving, high-speed rail and air travel has become people's first choice. With the improvement of living standards, people's demand for the quality of civil aviation services is also higher and higher, from the previous requirements of practical has gradually changed to comfortable and enjoy the type, and passengers' expectations of civil aviation services are still rising. Passengers for the quality of cabin service constantly attach importance to, but also require flight attendants in the service need to have a considerable affinity, not only to meet the service needs of passengers, but also should let passengers enjoy the process of service in a happy mood. Therefore, this makes whether flight attendants have affinity, but also become a modern airline in the process of building high-quality cabin service is a very important requirement, but also the current airlines to continuously enhance the quality of cabin service fundamental task. Therefore, it is of great significance to analyze and study the affinity training of flight attendants. Based on the summary of the basic concept of flight attendant affinity, this paper elaborates its external manifestations, and expounds the influence of flight attendant affinity on flight attendants themselves and airlines. By analyzing and studying the current situation of flight attendant affinity, the existing problems in flight attendant affinity are summarized, and the measures and methods to train flight attendant affinity are put forward, which is of positive significance for effectively cultivating and cultivating flight attendant affinity.
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