Can an employee do his or her job too well? If so, what do you do? Praise? Raise? Discipline? Terminate? Today's guest columnist tells the true story of Foster, who did his job too well.2 I met him at least 8 years ago at the Atlanta Hartsfield International Airport. He wore black pants and a white1以shirt with a black tie and bib apron. "Let me carry that forcAsyou, young man," he said, noticing the balancing act I was performing with my luggage and the tray of food fromPaschal's Restaurant3 The old fellow grabbed my tray with a smile and wasoff, limping heavily on one leg that was obviously shorter thanthe other. I followed him around the escalator to an empty tableI would never have found, and it was only then when I realizedthat he had also brought napkins, a straw, and packages of salt and pepper..items I usually forget.4 With a fourish, he wiped the table, removed my plate from the tray and arranged it carefully with the napkins and the iced tea. Pulling back my chair as I hurriedly retrieved three one-dollar bills from my pocket, he smiled and said, "God bless you." His name tag read: FOSTER5、I was curious to see if this was a new service the airport had put in place. Certainly, I had never been "helped" before. I saw several other men and women dressed like my new friend, loosely assembled, and talking with each other, waiting without enthusiasm for tables to become empty. At that point, one of them would disengage from the group, clear any trash left on the table, wipe it down, and return to their co-workers.