客舱乘务员对旅客异常行为的有效处置，不论是对维护客舱秩序，还是对保护客

The cabin crew's effective handling of passengers' abnormal behavior is of great significance both in maintaining cabin order and in protecting the safety of all cabin members. <br>In the current cabin crew service process, there are still certain deficiencies in the handling of passengers' abnormal behaviors, especially the cabin crew's inaccurate identification of passengers' abnormal behaviors, the lack of collaboration among the crew team, and the ineffective handling of passengers' abnormal behaviors. Problems such as good quality are the most prominent. Judging from the causes of these problems, it is mainly due to cabin crew's insufficient understanding of the risk signs of abnormal passenger behavior, weak awareness of safety risks, and low level of professional handling skills for abnormal passenger behavior. In response to the above problems, this article focuses on optimizing cabin crew's response to passengers' abnormal behavior. It is hoped that through the research of this article, it can provide some theoretical guidance for cabin crew to improve their ability to deal with passengers' abnormal behavior, and continuously improve cabin crew's ability. service level to enhance passengers’ flight travel experience. <br><br>Keywords: cabin crew, abnormal passenger behavior, problem handling, improvement measures

The effective handling of passenger abnormal behavior by cabin crew is of great significance for maintaining cabin order and protecting the safety of all cabin members.<br>In the current cabin crew service process, there are still certain deficiencies in the handling of passenger abnormal behavior, especially in the inaccurate identification of passenger abnormal behavior by cabin crew, lack of collaboration between crew teams, and poor effectiveness in handling passenger abnormal behavior. From a comprehensive perspective, the main reasons for these problems are due to insufficient understanding of passenger abnormal behavior risk identification by cabin crew, weak safety risk awareness, and low professional skills in handling passenger abnormal behavior. In response to the above issues, the article focuses on optimizing the countermeasures for cabin crew members to handle passenger abnormal behavior. It is hoped that through the research in this article, the ability of cabin crew members to respond to passenger abnormal behavior can be improved, providing some theoretical guidance, continuously improving the service level of cabin crew members, and enhancing the flight travel experience of passengers.<br>Keywords: cabin crew, passenger abnormal behavior, handling issues, improvement measures

The effective handling of passengers' abnormal behavior by cabin attendants is of great significance to maintaining the order of the cabin and protecting the safety of all cabin members.<br> In the current cabin crew service process, there are still some deficiencies in the handling of passengers' abnormal behavior, especially the problems such as inaccurate identification of passengers' abnormal behavior by cabin crew, lack of cooperation among crew members, and poor handling effect on passengers' abnormal behavior. The reasons for these problems are mainly due to the cabin crew's insufficient understanding of the risk identification of passengers' abnormal behavior, weak awareness of safety risks, and low level of professional handling skills for passengers' abnormal behavior. In view of the above problems, this paper will focus on optimizing the countermeasures for cabin crew to deal with passengers' abnormal behavior, and then hope that through this research, it can provide some theoretical guidance for cabin crew to improve their ability to deal with passengers' abnormal behavior, continuously improve the service level of cabin crew and enhance passengers' air travel experience.<br> <br> Keywords: cabin crew, abnormal behavior of passengers, disposal problems, improvement measures