6. Impacts of big dataBig data provides great potential for firms in creating new businesses, developing new products and services, and improving business operations. The use of big data analytics can create benefits, such as cost savings, better decision making, and higherproduct and service quality (Davenport, 2014). Personalized advertising that is finely tuned to what consumers are looking for and news articles related to theirinterests are some ofthe impacts of big data (Goetz, 2014). It is also noted that while managersrealize that big data has potential impacts on firms,they still face difficulty in exploiting the data. The following discusses the impacts of big data on large firms.