2.4 Technical service requirements: When equipment malfunctions and other abnormal phenomena occur, the equipment needs to be repaired within 24 hours and provide solutions to Party A (including the time of failure, problem points and treatment methods) and resolve the equipment failure as soon as possible. If the equipment failure cannot be resolved, the "Technical Failure Cause Letter" provided by Party A needs to be filled out. Therefore, the additional processing costs incurred by the failure shall be borne by both parties.
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