Problem solving techniques are employed within different areas of the organization (e.g. within engineering, manufacturing, and quality). Employees are encouraged to identify problems.There is some evidence that teams are analyzing quality data and using basic problem solving tools (e.g. DMAIC, 8D, Pareto charts, trend analysis or other quality tools).Most efforts are directed toward internal problems and tend to be reactive. A few of the existing participative problem solving teams are addressing external problems.