在客舱服务中，空乘人员是作为主要的服务执行者，其英语水平直接关系到与旅

In cabin services, flight attendants are the main service performers. Their English level is directly related to the communication and exchanges with passengers, which in turn affects the quality of services provided to passengers, and the quality of the entire cabin service will also be severely affected. At the same time, for flight attendants, being able to use cabin English well is also one of the important content of their personal professionalism, and only by continuously improving their own English proficiency and fully and effectively used in cabin services can the entire cabin service be better improved. s level. It can be seen that the level of flight attendants' use of cabin English plays a decisive role in the airline's service quality. <br>This article mainly analyzes the connotation, characteristics and application importance of cabin English, mainly analyzes the current status of cabin English use by flight attendants, and finds out the problems existing in cabin English use by flight attendants, such as lack of vocabulary and foreign passengers. Poor communication; inaccurate expression in cabin English, leading to errors in information transmission; cabin English broadcast lacks a certain degree of appeal, and finally put forward targeted countermeasures on how to effectively improve the use of cabin English by flight attendants, so that flight attendants can better Use cabin English to improve cabin service quality. <br><br>Keywords: flight attendant, cabin English, use

In cabin service, flight attendants are the main service executors. Their English level is directly related to the communication and communication with passengers, which will affect the service quality provided to passengers, and the quality of the whole cabin service will also be seriously affected. At the same time, for flight attendants, being able to use cabin English well is also one of the important contents of their personal professional quality, and only by constantly improving their English level and fully and effectively applying it to cabin service can they better improve the level of the whole cabin service. It can be seen that the flight attendants' use of cabin English plays a decisive role in the service quality of airlines.<br>This paper mainly analyzes the connotation, characteristics and application importance of cabin English, mainly analyzes the current situation of the use of cabin English by flight attendants, and finds out the problems existing in the use of cabin English by flight attendants, such as small vocabulary and poor communication with foreign passengers; Inaccurate cabin English expression leads to error in information transmission; Cabin English broadcasting lacks certain appeal and other problems. Finally, aiming at how to effectively improve the use of cabin English by flight attendants, this paper puts forward targeted countermeasures to promote flight attendants to better use cabin English and improve cabin service quality.<br>Key words: flight attendants, cabin English, application

In the cabin service, flight attendants are the main service executors, and their English level is directly related to the communication with passengers, thus affecting the service quality provided for passengers, and the quality of the whole cabin service will also be seriously affected. At the same time, for flight attendants, being able to make good use of cabin English is also one of the important contents of their personal professionalism, and only by constantly improving their English level and fully and effectively applying it to cabin service can the whole cabin service level be better improved. It can be seen that the flight attendants' application level of cabin English plays a decisive role in the service quality of airlines. This paper mainly analyzes the connotation, characteristics and application importance of cabin English, mainly analyzes the current situation of cabin English application of flight attendants, and finds out the problems existing in cabin English application of flight attendants, such as small vocabulary and poor communication with foreign passengers; Inaccurate cabin English expression leads to information transmission errors; Cabin English broadcasting lacks certain appeal, and so on. Finally, this paper puts forward targeted countermeasures on how to effectively improve the use of cabin English by flight attendants, so that flight attendants can better use cabin English and improve cabin service quality. Key words: flight attendants, cabin English, application