As the main service personnel to maintain the safety order of the cabin, air insurance is often prone to cabin emergencies in the course of its duties, so it is necessary for air insurance to improve the awareness of emergency management, and further strengthen their professional processing skills, in order to effectively promote the physical and mental safety of cabin passengers to be guaranteed.<br>Based on the overview of emergency handling when air insurance is on duty, this paper focuses on the analysis of air insurance handling emergencies while on duty, so as to point out the problems existing in the handling of emergencies when air insurance is on duty, such as improper use of professional knowledge and skills in handling, unskilled air insurance emotional handling procedures, low efficiency of air insurance handling, and so on, and then put forward measures to improve the level of air insurance in dealing with emergencies on duty to provide the necessary reference.<br><br>Keywords: air security on duty, emergencies, treatment programs, problems and measures
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