At present, academia divides experience into three levels according to the depth of experience. The first level refers to the continuous flow of information to the human brain. Users confirm the occurrence of experience through self-perception, which is a kind of subconscious experience. The second level refers to something special and satisfying, which is the completion of the experience process. The third level regards user experience as an experience, and takes the experience into account the specific environment of use, which can help users and design teams to share their findings.
James Garrett believes that user experience refers to the way a product is presented and used in the real world. Positive user experience refers to goals that both the organization that created the product and the user can achieve. "Availability" is one of the attributes of successful user experience, but availability alone cannot bring positive experience to users. Different people have defined user experience from different angles, but so far no consensus has been reached [3]. Kuniavsky thinks that it is very difficult to define user experience accurately. One of the reasons is that users need to interact with the environment and others constantly, and user experience is everywhere [4].