Growing up in the 1960s, I was taug

Growing up in the 1960s, I was taught from an early age to send a handwritten thank-you note expressing ___61___ for kindness. My mother used to buy me a box of paper and ___62___ me in the art and value of saying “thank you”. She ___63___ to be right.A study showed that it took most volunteers less than 5 minutes to write the thank-you notes. Just 5 minutes to make __64___ person feel “overjoyed”! ___65___, in our “instant” world, the idea of getting an actual pen and writing an actual note seems to never come to mind. We tend to do what is __66___ for us — a quick text or an email.It’s easy to use the ___67___ of being busy, but even very busy and ___68___ businessmen find time to ___69___ thank-you notes. For example, when Doug Conant became CEO of Campbell’s Soup, the company had ___70___ half of its market value and morale (士气) was at an all-time low. He ___71___ fixing that by doing some simple things that are probably not ___72___ in any MBA class. For one thing, Conant wrote to every ___73___. He gained their confidence and ___74___, turned the company ___75___. In his ten years as CEO, Conant wrote over 30,000 notes to employees. It’s ___76___ not to ask how he did it. ___77___, he had many other things to do ___78___ writing a thank-you note. Conant made time for ___79___ because he knew the impact (影响) each one would have. An expression of __80___ in this crazy world still makes a difference.61.A. concern    B. sympathy    C. affection    D. appreciation62.A. consult    B. instruct    C. answer    D. impress63.A. remained    B. proved    C. appeared    D. claimed64.A. one    B. any    C. each    D. another65.A. However    B. Therefore    C. So    D. Otherwise66.A. special    B. necessary    C. convenient    D. important67.A. case    B. excuse    C. example    D. situation68.A. humorous    B. optimistic    C. successful    D. experienced69.A. pen    B. receive    C. design    D. deliver70.A. lost    B. gained    C. developed    D. damaged71.A. gave up    B. kept up    C. set about    D. worried about72.A. permitted    B. taught    C. checked    D. tested73.A. market    B. businessman    C. company    D. employee74.A. personally    B. frankly    C. naturally    D. occasionally75.A. up    B. down    C. away    D. around76.A. hard    B. great    C. amazing    D. disappointing77.A. As usual    B. In short    C. By the way    D. After all78.A. by    B. in    C. besides    D. without79.A. me    B. it    C. him    D. them80.A. kindness    B. joy    C. value    D. confidence