❶ Explain the strategic importance of supply chain design.❷ Identify the nature of supply chains for service providers as well as for manufacturers.❸ Calculate the critical supply chain performance measures.❹ Explain how efficient supply chains differ from responsive supply chains and the environments best suited for each type of supply chain❺ Explain the strategy of mass customization and its implications for supply chain design.❻ Analyze a make-or-buy decision using break-even analysis.