对于一名客舱乘务员来说，言语行为表达准确，能够帮助其与旅客开展良好的沟

For a cabin attendant, accurate speech and behavior can help him communicate well with passengers. It can not only accurately grasp the needs of passengers, but also convey what he needs to express in time, which is helpful to promote the development of civil aviation cabin services. Very necessary. This article analyzes the relationship between the definition of language behavior, cabin crew’s work content and language behavior, and further points out the problems in cabin crew’s language behavior. At the same time, it further analyzes the importance of cabin crew’s good language behavior to cabin service. Therefore, Combining the research and analysis of these two aspects, measures to improve cabin crew's language behavior are proposed, and then the cabin crew's language behavior is strengthened, and the cabin service level is enhanced. <br><br>Keywords: cabin service, cabin crew, verbal behavior expression

For a cabin crew member, the expression of speech and behavior is accurate, can help them to carry out good communication with passengers, not only can accurately grasp the needs of passengers, but also timely transmission of their own needs to express the content, to promote the development of civil aviation cabin service is very necessary. Based on the analysis of the relationship between the definition of language behavior, the content of cabin crew work and language behavior, this paper further points out the problems in the language behavior of cabin crew, and further analyzes the importance of good language behavior of cabin crew to cabin service, so, combining the research and analysis of these two aspects, puts forward measures to improve the language behavior of cabin crew, and then strengthens the language behavior of cabin crew and enhances their cabin service level.<br><br>Keywords: cabin service, cabin crew, language behavior expression

For a cabin attendant, speech act expression is accurate, which can help him to carry out good communication with passengers, not only can accurately grasp the needs of passengers, but also can timely transfer the content they need to express, which is very necessary to promote the development of civil aviation cabin service. Through the analysis of the definition of language behavior, the relationship between the work content and language behavior of cabin crew, this paper further points out the problems in the language behavior of cabin crew, and further analyzes the importance of good language behavior of cabin crew to cabin service. Based on the research and analysis of these two aspects, this paper puts forward the measures to improve the language behavior of cabin crew Measures, and then strengthen the cabin crew language behavior, enhance their cabin service level.<br>Key words: cabin service, cabin crew, language behavior expression<br>