In the distribution process, JD.com used unmanned courier vehicles and drones to successfully solve the "last kilometer" problem. In order to realize the logistics information management, JD.com has also invested a lot of manpower, material and financial resources to develop a logistics information management system with independent intellectual property rights, the use of logistics information technology and network technology to achieve the process of cargo transport tracking, JD.com logistics vehicle management, customer information big data management, support automatic orders, independent after-sales, online tracking and other services.
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