Management manuals, procedure docum

Management manuals, procedure documents, system documents, pre-plans and corresponding various record forms for market, risk, customer service, etc. In terms of process management, there are 28 company-level work processes, including 5 marketing service processes, 13 production processes and 10 other processes (including administration, human resources, budget, informatization, etc.). The company has a large number of system processes, a large number of contents and a complete coverage, which has become an important guidance for enterprise operation. However, due to the transformation of enterprises from production and operation to social service in recent years, the optimization and adjustment of marketing service processes are relatively frequent, the suitability and effectiveness of the processes still need to be verified, and the system documents have become redundant under the rapid supplement and improvement. .