b. How does your internal customer complaint process proceed. When customer complaints occur, we will provide emergency plans as soon as possible. CCBR must respond within 24 hours and give the first draft of the 8D report within 72 hours.
b. How your internal guest complaint process is conducted We will give a contingency plan in the first place, CCBR will respond within 24h, within 72 hours to give the first draft of the 8D report