在航班飞行途中，机上颠簸是较为常见的一种情况，假如出现机上颠簸时没有及

In flight flight, bumps on the machine is the more common case, there is no time to take emergency measures if the bumps appear on the machine, it will result in unpredictable consequences. Crew plays an important role in the protection of the safety of aircraft flight, and bumpy emergency treatment on board belong to an important job content. <br>This article bumpy process emergency handling problems in the study of flight attendants to deal with the machine, first studied the bumps on the machine definition, characteristics and causes of. Secondly, we analyze the current situation and the lack of turbulence emergency disposal of the crew to deal with the machine, which contains the crew's own psychological quality is not high, nervous confusion; lack of professional knowledge and skills of bumps disposed of on the machine; on the bump on board passenger emergency evacuation capability is not high. Finally, the strengthening of measures to jolt the emergency disposal of the crew coping mechanisms, respectively, strengthen the crew's own psychological qualities to enhance and ensure disposal calm; to enhance the professional knowledge and skills of the crew machine bumpy disposal; improve crew emergency evacuation capability bump passengers on board Wait. <br><br>Keywords: bumps on the machine, psychological, skill levels

In the flight, on-board bumps are a more common situation, if there is an on-board bump when the emergency measures are not taken in a timely manner, then it will have unpredictable consequences. Flight attendants play an important role in ensuring the safe flight of aircraft, and the emergency disposal of bumps on board is an important part of the work.<br>In the course of studying the flight attendant's emergency disposal of aircraft bumps, this paper first studies the definition, characteristics and causes of the bumps on board. Secondly, the analysis of the flight attendants to deal with the plane bump emergency disposal of the status quo and shortcomings, including the flight attendant's own psychological quality is not high, easy to nervous panic; Finally, the measures to strengthen the flight attendant's emergency disposal of the plane bumps are put forward, respectively, to strengthen the flight attendant's own psychological quality improvement, to ensure calm in the disposal, to improve the professional knowledge and skill level of the flight attendant's on-board bump disposal, and to improve the flight attendant's emergency evacuation ability to the passengers on board the bumps.<br><br>Keywords: on-board bumps, psychological quality, skill level

In the flight, turbulence is a common situation. If there is turbulence on the aircraft and no emergency measures are taken in time, it will cause unpredictable consequences. Flight attendants play an important role in ensuring the safe flight of the aircraft, and the emergency handling of turbulence on the aircraft is an important work.<br>In this paper, the definition, characteristics and causes of cabin bumps are studied. Secondly, the paper analyzes the current situation and shortcomings of the emergency response of the crew to the turbulence, including the low psychological quality of the crew itself, which is easy to be nervous and flustered; the lack of professional knowledge and skills in the handling of the turbulence; the low emergency evacuation ability of the turbulence passengers. Finally, it puts forward the measures to strengthen the emergency response of the crew to the turbulence, which are to enhance the psychological quality of the crew, to ensure the calm in the handling, to improve the professional knowledge and skill level of the crew to deal with the turbulence, to improve the emergency evacuation ability of the crew to the turbulence passengers.<br>Key words: turbulence, psychological quality, skill level