1.Measure, track and improve produc

1.Measure, track and improve product after sales quality level globally.2.Work with cross function team to manage after sales quality issue such as market claims, after sales return and so on.3.Identify root cause/initial root cause of after sales product failure and participate improvement action plan with design and manufacturing quality team.4.Provide essential support to internal customer service department and subsidiaries to serve consumer such as product information, spare parts and so on.5.Share and provide after sales quality failures and lessons learnt to design quality team. This will be part of input to improve new product quality in product realization phase.