My role as a product adviser associate for Holland and Barrett involved working as part of a dynamic team; my main role was customer service, using my training to give customers the best possible advice. I have completed substantial training which is now accredited giving me an immense knowledge of natural remedies and other such products. I am an experienced cashier and a key holder and have completed retail management training which allows me to open and close the shop. I can manage stock rotation as well as merchandising and promotional activity in the store. I dealt first hand with any customer queries and complaints and trained new employees, helping them to perform to the company’s high standards of customer service. ub.