对于老年群体来说，他们因为自身学习能力和接受新事物能力的下降，很多时候

对于老年群体来说，他们因为自身学习能力和接受新事物能力的下降，很多时候并没有享受到数字化服务带来的便利。手机支付、健康码、网上挂号，甚至是家电繁杂的按键，有时候都在无形中加剧了部分老年群体的困惑和焦虑，很多老人甚至因此产生了挫败感。<br>周云杰表示，以老年人体验的便利化为创新方向，加强老年人场景化生活体验，减缓老年人对网络参与的焦虑和恐惧心理，提升老年人的幸福感、安全感、获得感。

对于老年群体来说，他们因为自身学习能力和接受新事物能力的下降，很多时候并没有享受到数字化服务带来的便利。 手机支付、健康码、网上挂号，甚至是家电繁杂的按键，有时候都在无形中加剧了部分老年群体的困惑和焦虑，很多老人甚至因此产生了挫败感。<br>周云杰表示，以老年人体验的便利化为创新方向，加强老年人场景化生活体验，减缓老年人对网络参与的焦虑和恐惧心理，提升老年人的幸福感、安全感、获得感。

For the elderly, because of the decline of their ability to learn and accept new things, they often do not enjoy the convenience of digital services. Mobile payment, health code, online registration, and even the complicated buttons of household appliances sometimes aggravate the confusion and anxiety of some elderly groups, and many elderly people even feel frustrated.<br>Zhou Yunjie said that taking the convenience of the elderly experience as the innovation direction, we should strengthen the scene life experience of the elderly, alleviate their anxiety and fear of Internet participation, and improve their sense of happiness, security and acquisition.<br>