1. Lack of media public relations strategy capable of effective interactive communication<br>Xuelan did not use appropriate methods, such as interviews, forums, press conferences, and strong evidence to explain the problems of corporate background, culture, product quality and other aspects, did not understand consumers' current understanding, opinions and suggestions on Xuelan brand through various methods, paid attention to consumers' needs, and did not shape credibility and influence through good communication with consumers. This lack of timely interaction with consumers, only one-way communication to bombard the public with information, which is difficult to be convincing.
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