a. Which step is the bottleneck for

a. Which step is the bottleneck for the Standard car wash process? For the Deluxe car wash process?b. What is the capacity (measured as customers served per hour) of Bill’s Car Wash to process Standard and Deluxe customers? Assume that no customers are waiting at Step A1, A2, or A8.c. If 60 percent of the customers are Standard and 40 percent are Deluxe, what is the average capacity of the car wash in customers per hour?d. Where would you expect Standard wash customers to experience waiting lines, assuming that new customers are always entering the shop and that no Deluxe customers are in the shop? Where would the Deluxe customers have to wait, assuming no Standard customers?