物业管理行业要在提高业主满意度上取胜，必须充分的掌握住户的信息，从而必

If the property management industry wants to win in improving the satisfaction of owners, it must fully grasp the information of residents, and thus must rely on the products of this era of information technology. Strengthening the network construction of property companies and building bridges for communication between properties and residents are of great significance for improving the quality and efficiency of community property management. The community information management system should use the property company website as a carrier to expand the application of the mobile phone APP. Its content not only includes the property company related information, but also registers household information for internal personnel to understand. This not only facilitates the residents to fully understand the property company, strengthen the understanding and contact with the property, on the other hand, it is also convenient for the property company to obtain, update and process household information in a timely manner, strengthen management of its service areas, and better meet the needs of the residents. <br>2. Promote the implementation of job responsibility system <br>with the goal of "solving practical problems and adapting to the needs of households" and improve the content of the job responsibility system. In response to the problems in public security management, the job responsibilities are refined, and the job target management is implemented. Jobs, tasks, and responsibilities are determined; job requirements are clear, work standards are clear, responsibilities are assigned to people, management is in place, and rewards and punishments are clear. To "implement management standards and implement job responsibilities" as the goal, establish an assessment and inspection mechanism. Adhere to regular post responsibility system assessment and inspection, and conduct monthly notifications of inspections to form a comprehensive evaluation of the work of each business segment. Establish a target responsibility assessment system, quantify community public security management goals, and regard management issues and management responsibilities as important indicators of performance assessment, thereby increasing the enthusiasm of public security managers to implement the job responsibility system according to standards

物业管理行业要在提高业主满意度上取胜，必须充分的掌握住户的信息，从而必须借助信息技术这一时代的产物。加强物业公司网络建设，搭建物业与住户之间沟通交流的桥梁，对于提高小区物业管理质量和效率具有重要意义。小区信息管理系统要以物业公司网站为载体，扩充手机APP的应用，其内容不仅包括物业公司相关信息，更要登记住户信息供内部人员了解。这样既方便住户全面了解物业公司，加强对物业的了解与联系，另一方面也便于物业公司及时获取、更新和处理住户信息，对其服务领域加强管理，更好满足住户的诉求。<br>2.推进岗位责任落实制<br>以“解决实际问题、适应住户需要”为目标，完善岗位责任制内容。针对治安管理中的问题细化岗位职责，实行岗位目标管理，定岗位、定任务、定职责；工作要求明确，工作标准明晰，责任到人，管理到位，奖罚分明。以“执行管理标准、落实岗位责任”为目标，建立考核检查机制。坚持经常化岗位责任制考核检查，并对检查情况进行月度通报，形成对各业务板块阶段工作的综合评价。建立目标责任考核制度，对社区治安管理目标进行量化，将管理问题和管理责任作为绩效考核的重要指标，从而提高治安管理人员按标准落实岗位责任制的积极性

In order to win in improving the satisfaction of the owners, the property management industry must fully grasp the information of the residents, so it must rely on the information technology of this era. It is of great significance to strengthen the network construction of property companies and build a bridge between property and residents to improve the quality and efficiency of property management. The community information management system should take the property company website as the carrier to expand the application of mobile app. Its content not only includes the relevant information of the property company, but also needs to register the household information for internal personnel to understand. In this way, it is not only convenient for residents to have a comprehensive understanding of the property company and strengthen the understanding and contact of the property, but also facilitate the property company to timely obtain, update and process the household information, strengthen the management of its service field, and better meet the demands of the residents.<br>2. Promote the implementation of post responsibility system<br>To "solve practical problems, adapt to the needs of residents" as the goal, improve the content of post responsibility system. In view of the problems in the public security management, we should refine the post responsibilities, implement the post objective management, define the posts, tasks and responsibilities; the work requirements are clear, the work standards are clear, the responsibilities are assigned to the person, the management is in place, and the rewards and punishments are clear. To "implement the management standards, implement the post responsibility" as the goal, establish the assessment and inspection mechanism. Adhere to the regular post responsibility system assessment and inspection, and report the inspection situation monthly to form a comprehensive evaluation of the stage work of each business sector. Objective responsibility assessment system should be established to quantify the objectives of community public security management, and management problems and management responsibilities should be taken as important indicators of performance evaluation, so as to improve the enthusiasm of public security administrators to implement the post responsibility system according to the standards<br>