In recent years, corporate social responsibility has become a much-used phrase, but some may think it is only applicable to large companies with a reputation to maintain. Yet, veterinary practices, from the smallest sole principal practice through to the large chains, do not exist in a vacuum they all have an impact on the local community, wider society and the environment in which they operate. Alison Glennon explains how adopting corporate social responsibility can help a practice's bottom line, as well as provide a 'feel good factor'.