A. Standard slides 3B. Lists (1) – Factors, no specific number 7C. Lists (2) – Factors, specific number 13D. Matrix – Factors, comparisons 24E. Process (1) – Factors, steps 35F. Process (2) – Factors, impact 49G. Process (3) – Factors, interlinked 67Annex: Nine key changes compared to the old standards