Engage the client Listen to the client’s story Define the client’s view of the outcome goalsIdentify and amplify the client’s view of successful solution patternsIntervene to disrupt patterns maintaining the situationTermination and follow-up The first phase is engagement, and in this and subsequent formulations of practice, we see the current shared value principles fully in useThe second stage of Greene and Lee’s (2011) framework involves defining and deconstructing problems from clients’ perspectives.The next stage of defining outcomes goals is particularly crucial and marks a shift in Greene and Lee’s (2011) presentation from an emphasis on narrative to a process that is particularly characteristic of the solution practice. In the next stage, you find out possible solutions from within the client’s present pattern of behaviour and amplify them.