One employee worked at the dealership before we had bought the store and has been with us for the last thirty years. Derek, another employee and a seven-year veteran, used to work at McDonalds and has become one of our best salespeople. Jake, a third employee, has been working in parts so long he almost blends in with the background. There’s also a car washer that we all call Sparky. Even when he had to take time off for medical problems, we kept his job for him. Walter, the service manager, is always ready for whatever strange problem a customer might have. He always views these requests as challenges.