在收到货后，拆包里面没有泡沫隔离。然后我找商家，他也承认了没有包装好。

After receiving the goods, there is no foam isolation inside the unpacking. Then I went to the merchant, and he also admitted that it was not packaged properly. The above is the chat history between me and the business. The merchants have agreed to return the goods for a refund. Is it because the goods are broken without packaging, and consumers are required to pay for it?

After receiving the goods, there is no foam isolation in the package. Then I went to the merchant and he admitted that it was not packaged. The above is the chat record between me and the merchant. The merchants agreed to return the goods and refund the money. Isn't the packaged goods broken and consumers have to pay for it?

After receiving the goods, there is no foam insulation in unpacking. Then I went to the merchant, and he admitted that it was not packed well. The above is my chat record with the merchants. The merchants have agreed to return and refund. Don't you want consumers to pay the bill if the unpacked goods are broken?