JasonWe have to reach an agreement. Please note 1. I did ask for QC photos to Amelia MANY TIMES she only sent a couple and not as it should be and I DID tell Amelia that our agent would go to visit you .Check the email below. Check with AMELIA where I ask her BEFORE we placed the order not after look at the date of the email JULY 7TH. . No need to say I did not SPECIFY THIS because we did please do not LIE we do not Lie. We are a very serious company.2. You might be a good supplier of office chairs and maybe you did not manufacture these chairs because the DO have many quality problems.3. It is not that we do not want to accept the goods now. If we ordered them is because we wanted to start a good business relationship with you. But we cannot pay for transport import taxes on top of paying for defective chairs that are not going to sell. Please put yourself in our position. It is not fair specially in these difficult times.4. Amelia never explained that the goods where not going to look like the photos you show in your alibaba site. This is cheating and sorryit is. I asked Amelia to send photos of this same products from your showroom and she only sent be three or four. Maybe my mistakewas to trust you with the other items and thinking they would look the same. (They DO NOT) specially CY17,KD022,L003 . are really very verydifferent from the photo you present in Alibaba.I think the honest thing to say on your part is to fix the ones that are more similar and can be fixed because the details in fabrication are minor.It is unethical to do otherwise and I want to solve this without having to report this . Check the emails sent and you will think diferently.Amelia should be honest and admit I DID tell her that I was going to require a QC VISIT.It is a Pity this was just a Trial order. Lina our agent can tell you how serious we are and we never try to take shortcuts. and we alwayshave excellent relationships with our many suppliers and you had the chance to be one of them .Nevertheless you are not seeing things clearly.