Let’s address the first issue. If you tend to open youremail and send a message before you even think aboutusing the new software (i.e., you forget), reconfigure yourcues to make the new routine more likely and the old oneless likely. You might try implementing the following:Keep the collaboration software open on your primarydesktop and minimize or close your email program.Put a sticky note or other reminder on your monitor toprompt you to use the new software.Set an alarm on your phone that prompts you toconnect with someone using the new software.Allow all notifications from the collaborative softwarebut silence all notifications from email.