Hello from Fulfillment by Amazon,Yo

Hello from Fulfillment by Amazon,Your offer for ASIN B082VRD1CV has been closed owing to negative customer return comments. As this is the second time that the ASIN has had a customer feedback issue, we will require:-A Plan of Action that addresses the customer issue, and-A confirmation that your inventory stored in our fulfillment centers has the same updates as stated in your POA prior to reinstating your offer.The closing of your offer does not affect your seller account.For this investigation, we have identified POOR_QUAL_OR_DEFECT across the following customer comments:The buttons keep falling off and won't stay.I can't keep them on my dog.Spins around on feet.Does not stay in place.sock was broken and the items were just stuffed into the package by someone.The snap cannot be repaired rendering the sock useless.Wrong sizing.Too big for my dachshund.They are too big.Even with Velcro they came right off.Too bigTo small for a large dogDoes not fitTo address the customer comments above, please complete and send us a plan of action by answering the following two questions:1. What is the root cause of the customer reported issue?2. What actions are you taking to address the root cause?A successful Plan of Action will always be directly related to the root cause of the customer reported issue and may include but is not limited to:• Listing detail page updates• Product design changes• Improved instruction manuals• Inventory removal ordersTo send us your POA and confirmation of inventory, please reply to this case within Seller Central. If we approve your plan of action, we will reinstate your offer immediately.For information about removing inventory, see Remove inventory from a fulfillment center: