Customers are essential resources for enterprises, but for the rationalization of management of customers, there is about the survival and development of enterprises. Now in order to improve the management level of enterprises, economic efficiency, improve efficiency, reduce costs and expand sales, the development of a set of customer management system is necessary.<br>This paper designs and develops a customer relationship management system. The system is based on the B/S network structure model, which is implemented by JSP and SSH and MySQL. The system mainly has information management functions, customer management functions (including account management, contact management, follow-up management), contract management functions, order management functions, financial management functions, product management functions, product category management functions, system management functions.
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