The mediation process has several steps, described in the following list:Structure Before the parties meet, the mediator develops a structure for the mediation, deciding on the time, place, and attendees for the session.Introductions The mediator makes introductions, explains the mediation process, and sets expectations and goals for the mediation.Fact-Finding During the mediation, each party presents its side of the issue in a joint session. Generally, the mediator meets with each party individually as well, to ask questions and ensure that everyone has the same facts and that the issues are clearly identified.Options As the parties present their facts and listen to those of the other side, alternative solutions may become clear; the mediator may guide the parties to these options as well.