We are currently operating during our busiest time of the year and responses during this period will take longer than usual. We are currently responding to all queries within 48 hours.We work from the oldest email to the newest, sending multiple emails before we have replied will restart your email in our system and will delay our response.Orders placed between 25/11/19 and 03/12/2019 will take longer than usual to be dispatched. Please refer to our Bragging Rights terms and conditions page for the latest in estimated dispatch times.