宁波市博宝工贸有限公司与一位来自德国的客人Werner Heisenb

宁波市博宝工贸有限公司与一位来自德国的客人Werner Heisenberg先生在五金配件产品上有着长时间的业务往来。今年3月，博宝公司又收到了德国客人的浴室配件的订单，订单金额5.72万欧元。根据双方约定，博宝公司按期完成生产并发出了货品，而德国客人接到提单复印件后也及时支付了货款。<BR><BR>但德国客人收到货物后发现了一些质量问题，部分产品的尺寸超大，不能使用。为此，德国客人提出就地维修这些不良品，但维修费需要大约6000欧元。考虑到双方长期的合作关系，博宝公司同意承担维修的责任，但希望德国客人尽可能降低维修费用，并提出维修费在后续的订单付款中分期扣除。<BR><BR>请根据相关内容，写一封邮件，回复德国客人的索赔要求。

宁波市博宝工贸有限公司与一位来自德国的客人Werner Heisenberg先生在五金配件产品上有着长时间的业务往来。 今年3月，博宝公司又收到了德国客人的浴室配件的订单，订单金额5.72万欧元。 根据双方约定，博宝公司按期完成生产并发出了货品，而德国客人接到提单复印件后也及时支付了货款。<BR><BR>但德国客人收到货物后发现了一些质量问题，部分产品的尺寸超大，不能使用。 为此，德国客人提出就地维修这些不良品，但维修费需要大约6000欧元。 考虑到双方长期的合作关系，博宝公司同意承担维修的责任，但希望德国客人尽可能降低维修费用，并提出维修费在后续的订单付款中分期扣除。<BR><BR>请根据相关内容，写一封邮件，回复德国客人的索赔要求。

Ningbo bobao industry and Trade Co., Ltd. has a long-term business relationship with a German customer, Mr. Werner Heisenberg, in hardware accessories products. In March this year, Bobo company received another order for bathroom accessories from German guests, with an order amount of 57200 euros. According to the agreement of both parties, Bobo company finished the production on schedule and sent out the goods, while the German guests also paid for the goods in time after receiving the copy of the bill of lading.<BR>But German customers found some quality problems after receiving the goods. Some products are too large to use. For this reason, German customers propose to repair these defective products on the spot, but the maintenance cost is about 6000 euros. In consideration of the long-term cooperation between the two parties, bobao company agrees to assume the responsibility of maintenance, but hopes that the German guests can reduce the maintenance cost as much as possible, and proposes that the maintenance cost be deducted by stages in the subsequent order payment.<BR>Please write an email according to the relevant content and reply to the claim of German guests.<BR>