Abstract: With the improvement of people's living standards, the requirements for the service industry level is also higher and higher, which is undoubtedly a challenge to the same service industry property management, in the face of people's increasingly diversified actual needs, property management needs to focus on how to improve the internal management of enterprises, training outstanding talents, service innovation, Improve the satisfaction of owners, improve the efficiency of property management, improve market supervision and other aspects to analyze the measures. In combination with the actual situation, from the perspective of development, pointed out the existing problems of property management services and the challenges and opportunities faced, focusing on how property management companies through strengthening their own management, carry out various strategies to promote service innovation, improve the level of property management work.Keywords: property management; service innovation; quality; satisfaction