Charging case: charging box PCBA board D4 bit number OF ESD tube damage, resulting in the charging case probe port no 5v output, can not charge the headset, ESD tube has been sent to the supplier, due to analysis needs to be sent back to the original factory for analysis<br>Headphones: the product is placed too long, resulting in the product battery power below the cut-off value (2.8v automatic protection), so the first time the product to charge the headset charging light failed to display, consumers see the product can not charge can not turn on, mistakenly think the product has been damaged. Such products need to be activated by charging 10 to 30min (the length of time is related to the battery voltage), and can be used normally after activation.<br>Also, refer to the accessory battery capacity test<br>Summary of battery problem analysis:<br>1, our product single headset can be normal lying time is: 55mAH x 80% (Our shipment requires more than 80% of the electricity) x 1000/10.2uA (PCM measured interval maximum of 2.7uA, BT IC dark current 7.5uA) / 24H/30day x about 6 months <br>This batch of products is for our company in November 2018, shipped in December 2018 and March 2019.<br>2, so we speculate that the product placement time is too long, failed to carry out aging charging in time, resulting in the headphone battery over-release (product static current will continue to consume the battery when the battery enters the protective state, so long time low power placement, cell voltage will continue to consume)<br>3, the battery after the voltage is low, charging the charging case to the headset when the headset PCBA plate pulse voltage will slowly activate the battery, but it takes a certain amount of time, generally need about 10 to 30min (according to the battery voltage decision), in the activation of the headset lifting is not powered on to use, and sometimes the product voltage is too low, the headset is not able to display the charging light.
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