Intelligent diagnosis guidance for patients is to provide artificial intelligence diagnosis guidance services based on natural semantic analysis by deploying intelligent diagnosis guidance robots that use the combination of cloud, network, and machine in the 5G network environment, using the edge computing capabilities of the 5G network. The application of smart diagnosis guidance can improve the service efficiency of the hospital, improve the service environment of the hospital, reduce the workload of the hospital guidance nurses, improve the diagnosis guidance efficiency, and reduce doctor-patient disputes.