Harbin second-hand car market is at the beginning of the start-up, in the selection and appointment of personnel is relatively rough, employees from recruitment to entry although experienced layer screening, but did not receive the company's internal system training, resulting in employees to follow the "master with apprentices" model, wasted a lot of time, spent a lot of manpower costs. At the same time, management mobility is relatively large, since the beginning of the establishment to now, the company manager has changed twice, is not conducive to the stability of the team building, will lead to the work process of people scattered, difficult to form an effective team cohesion.<br>Therefore, whether in the selection of staff or the selection of cadres, we should pay attention to the unified training of professional skills, improve the efficiency of work. In view of this level, we can regularly hold professional and technical personnel lecture hall, so that they are in a continuous learning environment, through contact with modern assessment tools and courses, improve the overall level of work, but also make the service more uniform, and gradually move towards standardized management. On the other hand, for the selection of management, it is recommended to choose from within the unit, one is more familiar with the company's business, and the other is more stable. At the same time, there should be a clearer definition of the scope of work responsibilities and organizational structure, everything has a person, not only to ensure professionalism, but also to a large extent to improve the efficiency of work.<br>5.1.2 Reasonable compensation and incentives<br>For an enterprise, if it wants to grow in the true sense of the word, it must form a stable audience, and the customer group is maintained by the enterprise employees. A good consumer experience is a prerequisite for order closing, and good communication and maintenance is the root cause of retaining customers. Therefore, we should give employees reasonable position, performance incentives, enhance employees' enthusiasm for work, give play to the subjective initiative of employees, create higher value for the enterprise.<br>Therefore, it is proposed to set up a monthly appraisal work review mechanism, the performance salary and the actual completion of the work linked to the salary formulation program, in the shortest possible time to improve the level of employees' business. Performance appraisals can be materialized and, if necessary, KPI metrics can be introduced to improve performance compensation. Not only includes the completion of work, service coefficient, but also includes customer's degree of maintenance, customer market mining and other aspects, for outstanding performance of the personnel to be rewarded, at the same time will be at the end of the year to put forward recognition, so that employees in the deep down can really recognize the culture of the enterprise, really retain talent
正在翻译中..