Something we’re all learning to do these days is to not get defensive, to take a deep breath, and to hear the other party out. And that means really listening to what someone has to say and not just waiting for your turn to speak. It isn’t easy seeing just how different things look from another person’s perspective. Your natural impulse is to explain yourself, but explaining doesn’t allow for an understanding to take place. It only reinforces your position. Make a concerted effort to absorb what’s being said this week and then take your time responding. There’s a lot for you to digest.