Teamwork and empowerment can make work more satisfying and provide a means for employees to improve quality and productivity.∙ Organizations can improve performance by creating a learning organization in which people constantly learn and share knowledge so that they continually expand their capacity to achieve the results they desire.∙ In a high-performance organization, employees experience job satisfaction or even “occupational intimacy.”∙ For long-run high performance, organizations and employees must be ethical as well.LO 9-4 Explain how human resource management can contribute to high performance. ∙ Jobs should be designed to foster teamwork and employee empowerment.∙ Recruitment and selection should focus on obtaining employees who have the qualities necessary for teamwork, empowerment, and knowledge sharing.∙ When the organization selects for teamwork and decision-making skills, it may have to provide training in specific job tasks. Training also is important because of its role in creating a learning organization.∙ The performance management system should be related to the organization’s goals, with a focus on meeting internal and external customers’ needs.