缺乏处理各类突发事件的能力，将会导致重大突发事件。突发事件发生时，乘务

Lack of ability to deal with various emergencies will result in major emergencies. When emergencies occur, flight attendants should proceed in an orderly manner, especially when dealing with accidents, if they cannot make a correct judgment on the situation, be busy and not chaotic, panic and panic, and decisive handling, often lead to untimely or Improper, or even expand the accident. Information communication is not timely and accurate enough. When emergencies occur, flight attendants often work hard on their own and focus on handling and neglecting communication. As a result, information communication is not timely, accurate or even not communicated, and the timely and smooth information transmission is usually The lifeblood of accident handling. At the same time, all instructions of flight attendants rely on the communication of information. If the communication is not communicated, it will directly mislead the judgment of the true degree of the accident handling status. <br>3 The decision is not decisive without the overall concept. Operation is a holistic concept. Especially in accident handling, flight attendants cannot focus only on one point. For derivative accidents that may occur after the accident, they should anticipate in advance and establish an overall concept of operation. Of course, the success of any accident handling or prevention is inseparable from decisive decision-making, and the mentality of waiting greatly reduces the effectiveness and success rate of emergency response. Sometimes emergencies will change with objective conditions or environmental factors, which will directly affect the flight attendant's disposal and the method of disposal. It is precisely because of this uncertainty that flight attendants are prone to fluke and missed disposal opportunities

Lack of capacity to deal with all types of emergencies can lead to major emergencies. When an emergency occurs, flight attendants should be methodically handled, especially when dealing with accidents, such as can not make a correct judgment on the situation, do not be busy, panic, decisive handling, will often result in the handling of the inappropriate or improper, or even expand the accident. Information communication is not timely and accurate, in the event of an emergency, flight attendants often work hard, heavy processing, light communication, resulting in information communication is not timely, accurate, or even not communicate, and the timely and smooth transmission of information is usually the lifeblood of accident handling. At the same time, all instructions of flight attendants rely on information communication, if the communication is not communicated, it will directly mislead the actual status of the accident treatment judgment.<br>3 Lack of holistic thinking and indecisive decision-making. Operation is a whole concept, especially in the handling of accidents, flight attendants can not only focus on one point, for the accident after the accident may be a derivative accident, but also should be in place in advance, establish the overall concept of operation. Of course, the success of any accident treatment or prevention can not be separated from decisive decision-making, and waiting psychology makes the effect and success rate of emergency disposal greatly reduced. Sometimes emergencies change with objective conditions or environmental factors, which will directly affect the disposition of flight attendants and the method of disposal, it is precisely because of this uncertainty, so that flight attendants are easy to take advantage of, miss the opportunity to dispose of

Lack of ability to deal with all kinds of emergencies will lead to major emergencies. When an emergency occurs, the steward shall deal with it in an orderly manner, especially when dealing with an accident. If the steward can't make a correct judgment on the situation, he / she shall be busy without disorder, frightened without panic, and deal with it decisively, it will often lead to untimely or improper handling, or even expand the accident. Information communication is not timely and accurate enough. In the event of an emergency, stewards often work hard by themselves, pay more attention to handling and less attention to communication, resulting in the lack of timely and accurate information communication, or even no communication, while the timely and smooth information transmission is usually the lifeblood of accident handling. At the same time, all the instructions of the crew depend on the communication of information. If there is no communication, it will directly mislead the judgment of the true degree of the accident handling state.<br>3. Lack of overall concept and decision-making. Operation is a whole concept, especially in accident handling, stewards should not only focus on one point, but also anticipate the derivative accidents that may occur after the accident, and establish an overall concept of operation. Of course, the success of any accident handling or prevention is inseparable from decisive decision-making, and waiting psychology greatly reduces the effect and success rate of emergency response. Sometimes the emergency will change with the objective conditions or environmental factors, which will directly affect the handling of the crew or not and the handling methods. It is because of this uncertainty that the crew is easy to take chances and miss the good opportunity<br>