I. Issue points of complaint:Shaver model -- 07063 Reciprocating Shaver1.On April 6,our clients complained that their customer couldn't turned on the unit to use it as usual after receiving the shaver.When sent the shaver again for the second time,it still couldn't work and be charged,either.2.On April 7,our clients complained that they selected 42 units.The unlocking time were over 3 seconds,and the longest was about 12 seconds.Time difference is quite big.Additionally,another 2 units couldn't be charged and work. 3.The production date for this batch was in May 2019.