TF小区物业管理处的维修人员数量远远不能满足住户的维修服务需求，尤其在

The number of maintenance personnel in the property management office of the TF community is far from meeting the needs of residents for maintenance services. Especially when there are emergency problems with electricity, water, and gas use at night, they can only be temporarily registered by the on-duty staff and cannot be resolved in time. Residents’ lives are troublesome. <br>(2) The professional skills are not in place. <br>TF community has been put into production for many years, the water and electricity facilities are seriously aging, and the phenomenon of running and dripping occurs from time to time. Due to the house design, the main sewage pipeline on the second floor and above in the community has always been a major difficulty in maintenance work. Once blocked, water will accumulate in the homes of the residents on the second floor, and the property maintenance personnel are restricted by professional skills. The effect is extremely unsatisfactory. <br>(3) Maintenance personnel are generally older <br>. The maintenance personnel in the property management office of the TF community are mostly older employees who are at home. Due to the nature of the work and remuneration, it is difficult for companies to recruit maintenance personnel from outside, and the surplus of other departments The labor force is also unwilling to change jobs, which leads to the phenomenon of "no answer" after retirement of existing maintenance workers. Maintenance services are prone to faults.

TF小区物业管理处的维修人员数量远远不能满足住户的维修服务需求，尤其在夜间用电、用水、用气出现紧急问题时，只能暂时由值班人员登记在案，并不能及时解决，给居民生活带来困扰。<br>(2)专业技能不到位<br>TF小区投产已经多年，水电气设施严重老化，跑冒滴漏现象时有发生。由于房屋设计的原因，小区二楼以上主排污管路疏通一直是维修工作的一大难点，一遇堵塞，二楼居民家中就会积水成灾，而物业维修人员受制于专业技能，使疏通效果极不理想。<br>(3)维修人员年龄普遍较大<br>TF小区物业管理处的维修人员多是年纪较大的赋闲在家的员工，由于工作的性质及报酬等原因，企业很难从外部招收维修人员，其他部门的富余劳动力亦不愿转换工作，导致现有维修工退休后出现“青黄不接”的现象，维修服务容易出现断层

The number of maintenance personnel in the property management office of TF community is far from meeting the needs of residents for maintenance services. Especially when there are emergency problems in the use of electricity, water and gas at night, they can only be registered by the personnel on duty temporarily and can not be solved in time, which brings troubles to the residents' lives.<br>(2) Professional skills are not in place<br>TF community has been put into operation for many years, the water and electricity facilities are seriously aging, and the phenomenon of running, leaking, dripping and leaking occurs from time to time. Due to the reasons of housing design, the main sewage pipeline dredging above the second floor of the community has always been a major difficulty in maintenance work. Once blocked, the residents' homes on the second floor will be flooded, while the property maintenance personnel are subject to professional skills, which makes the dredging effect extremely unsatisfactory.<br>(3) Maintenance personnel are generally older<br>Most of the maintenance personnel of TF community property management office are elderly idle employees. Due to the nature of work and remuneration, it is difficult for enterprises to recruit maintenance personnel from outside, and the surplus labor force of other departments is also unwilling to change jobs. As a result, the existing maintenance workers are "out of touch" after retirement, and the maintenance service is prone to fault<br>