Improvement, learning and innovation are interdependent and key aspects that contribute to the sustained success of an organization. They create inputs into products, services, processes and management systems, and contribute to achieving desired results. The organization will experience constant change in its external and internal issues and in the needs and expectations of its interested parties. Improvement, learning and innovation support the organization's ability to respond to these changes in a manner that enables it to fulfil its mission and vision, as well as supporting its achievement of sustained success.